Booking and confirmation
A booking request made through this site, by email or by WhatsApp becomes a confirmed reservation when we reply in writing confirming dates, apartment and price. The specific conditions of each stay (deposit, if any, and cancellation terms) are stated in that written confirmation, which prevails over this page.
Payment
Unless agreed otherwise in the confirmation, the stay is paid at check-in, in cash or by bank transfer arranged in advance. Porto's municipal tourist tax is not included and is always collected in cash.
Cancellation
Unless stated otherwise in your confirmation: cancellation is free of charge up to 7 days before the check-in date; after that, the first night may be charged. In case of no-show, the first night is charged.
Arrival and departure
Check-in from 2 pm to midnight, telling us your arrival time in advance; check-out from 6:30 to 11 am. Luggage can be stored before check-in and after check-out at no cost.
House rules
No smoking anywhere in the building. No parties or events. Pets are not accepted. Children of all ages are welcome; a cot for ages 0–2 is free on request. The building has three floors and no lift.
Guests are responsible for damage caused to the apartment or its contents beyond normal wear.
Disputes
Rosário's Boutique Apartments — local accommodation licence 60721/AL. In case of a consumer dispute, you may turn to CICAP — Centro de Informação de Consumo e Arbitragem do Porto (cicap.pt). Complaints book at livroreclamacoes.pt.